SugarCRM Consulting NY Sugarcrm Development NYC

Developed using PHP, SugarCRM is one of the most popular and affordable open source CRM software. It is designed to provide support for all core CRM functionalities spanning sales, customer service, marketing etc. thereby enabling you to manage customer relationships effectively and efficiently.

SugarCRM is available in different versions, viz - both free and paid. All these are designed to meet different levels of complexity of CRM requirements and hence differ in terms of the types of users and functionalities available. The Free edition, viz. Sugar Community is best suited for small scale organizations where the number of users is less; whereas the Commercial editions, viz. Sugar Professional, and Sugar Enterprise, are ideal for medium and large scale organizations.

Advantages of using SugarCRM

• Is flexible and adaptable CRM
• Easily customizable
• Includes easy to use web based interfaces
• Variety of plug-ins can be integrated to enhance basic functionalities
• Automates all CRM functionalities
• Cost effective since its Open Source

Experienced SugarCRM Developers

Based in New York, our global team of SugarCRM developers has worked on SugarCRM projects all for businesses ranging from small start-ups to large corporations for industries including Healthcare, Real Estate, Retail and Finance. We have also assisted entrepreneurs who wish to upgrade/convert their CRM systems into SugarCRM.

We possess the necessary skill set and knowledge to lead full-scale SugarCRM migrations to developing new modules and extending modifications to map your requirement, in case the functionalities required are such that they are not met by the existing SugarCRM modules. These customized modules are developed keeping in mind the SugarCRM specifications and to ensure scalability intact for upgrading to the latest sugar version in future.

Let us help in SugarCRM development

When it comes to SugarCRM development, we’re the best in the business. With SugarCRM we can help you organize and share customer information, companies and sales opportunities through a centralized unit. In addition, you can get better insight of your customers by measuring and reporting the performance of your company across various departments such as marketing, sales and support. Hence, through this automated system, you can reduce administration costs and improve the performance and efficiency of your business.

Whether you’re looking to beef up the capabilities of your existing CRM solution, or migrating to SugarCRM, or customizing the existing Sugar CRM solution to better meet your needs, we can help you utilize SugarCRM to its maximum potential. Here are just a few of the many ways we can customize SugarCRM for your business:

• Automatic information exchange with public websites and social networking
• Capturing and sharing data to optimize customer satisfaction
• Sophisticated and customizable reporting that is not available by default
• Enhancing work flows, such as project management, HR and other functionalities
• Complex scheduling, including staffing, fleet Management, and maintenance tracking, etc.
• Integrating with numerous forms of communication such as phone calls, VOIP,Email, and much more

Our SugarCRM development portfolio is diverse and complex because we have proven over and over again to be adept at customizing SugarCRM to specific business needs. Here are some of the projects we have worked on.

Case Studies

Enhancing PM and Customer Service for a Medical Transcription Company: The client wanted to integrate all their business activities and data into a single system for easier, more efficient management. Click here to read about the solution provided.

Management of multiple global offices for a Business Property Brokerage Firm: With no integrated environment for storing data, this global property brokerage firm faced difficulty in getting a holistic view of its business and operations. To solve this problem, we customized SugarCRM Community Edition to manage their logistics. Some of the enhancements we did include:

• Customization of the application to enable multiple user roles and hierarchy levels.
• Creation of separate modules for their global offices, their brokers and franchisees.
• Incorporating new modules, including contacts, currency, e-mail, documents etc.

This industry-specific solution proved to be so effective; they were able to sell the usage of the product to other property brokerage firms.

Whatever your business needs, we can develop a customized SugarCRM platform that will help you enhance productivity of your business. Contact us to find out how we can maximize your business’s potential with SugarCRM!