XPO, through hands-on executive leadership, has grown into a highly versatile, distributed company. By pivoting into a wide array of services, the company has expanded across North America rapidly,
creating a large need for strong technology systems that speak together to help thousands of employees, drivers & technicians get jobs done quickly and efficiently.
One of XPO's major business systems required ongoing maintenance. The system, built from scratch, handled one of the company’s fastest growing operations. Beyond just providing
end-to-end support for the application, the Icreon team leveraged its local presence, meeting with key team leaders on short notice, at the company’s Manhattan headquarters.
Because of the businesses ability to rapidly innovate and expand, senior leadership realized the need for strong technology advisory. Our team at Icreon worked with management, IT leaders, and key ops teams to define long-term solutions
to handle the new business growth. We conducted a detailed needs analysis and technology roadmap in conjunction with the business to co-define UXLs superiority in the 3PL technology space.