Driving Agility in Product Development through DevOps

Agile can drive lean development and operational automation, towards improving response back to the end user. In this whitepaper, we will explore how DevOps can help streamline the agile development process and provide with a more e cient collaboration across departments.

Setting the Tone

In today’s world, customers are demanding high service and businesses need to respond. Rapid customer response through efficient development and deployment are critical in creating a positive customer experience. Traditional development and operations silos don’t scale well for rapid response, an approach that is end-user driven is needed.

Development and operations are traditionally siloed departments. Communication is limited to handoffs and optimization efforts are focused locally, hence cross- department collaboration is often discouraged.

Bringing together development and operations into a single team may not always be feasible, there are external factors that can affect this type collaboration, working hours, processes, and geography can limit having a single, committed, rapid response team.

When DevOps comes in place

DevOps is achieved through the collaboration and knowledge sharing between development and operations roles to deliver fixes quickly and develop with an operational mindset. This approach adopts several Agile practices to achieve this goal: frequent information transfer through collaboration, continuous and regular release of solutions to end users, and prompt response to end-user and system feedback and change.

DevOps concepts are not new but they are constantly evolving. Nowadays, when talking about DevOps concepts like Agile, lean, development and operational automation need to be considered.

Where does DevOps provide value?

The tangible Impact of DevOps

Where does DevOps fit into the Agile Roadmap:

The DevOps Checklist

The DevOps Checklist

Where does DevOps fit into your business:

Much like any other Agile development technique, the success of DevOps is based on how your teams interact with each other. Implementing processes and technologies on top of a shaky communication foundation can lead to:

  1. Internal conflicts: individuals with the traditional mindset will not know how they are involved in DevOps environments, leading them to question their value to the project.
  2. Wasteful activities: teams hand-off artifacts to other teams that do not meet their expectations, take on repetitive tasks, or complete tasks that contribute little business value.
  3. Widening existing mistrust: without a clear understanding of what it means to be done in the context of operations, applications will be deployed against incorrect requirements or will be unreliable in production.

Understanding the current state of your development and operations teams to determine the focus of your efforts is the first step towards developing an effective DevOps strategy. Relying on an experienced team of consultant, can provide guidance towards defining your business needs and the right approach.

At Icreon, we work with our clients reviewing their current development and feedback processes, and identifying the root causes behind painful process inefficiencies, inconsistencies, and miscommunications across departments.

There is no silver bullet towards DevOps, every business is different and represents and might encounter different problems during their project iterations. Even the structure of a DevOps environment will vary. Tailor your solutions to the context of each team and regularly review its effectiveness.

The Outcome

Alleviating the bottlenecks in your deployment and operations processes is one of the most tangible results when the right DevOps practices are in place.

DevOps will help create a more continuous flow of work from development into operations by alleviating the bottlenecks from large batch releases and inefficient activities. Optimize your entire deployment process, rather than individual functional groups or phases. Your overall throughput is only as good as your least optimized step.

DevOps can help uncover people and process issues that were previously masked, such as communication issues. Leaving these complications unaddressed will cause frustration and poor hand-offs between teams, which leads to further delays.

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